A consumer provides you with paper copies of their information. Which of the following is not recommended?

Maintaining the originals of a consumer's records for them in a secure location is not recommended because it raises concerns about ownership and confidentiality. Typically, consumers are advised to retain their own records to ensure they have access to their information whenever needed. This approach protects the consumer's rights and fosters better self-management of personal information.

Moreover, while it is important to keep records secure, the responsibility of storing original documents should lie with the consumer rather than the agent or organization, minimizing liability and ensuring that personal information is not unnecessarily centralized or exposed. In contrast, making copies of records, shredding old documents securely, and storing records in a locked cabinet are all standard practices for information management and security, as they emphasize confidentiality and responsible handling of sensitive data.