Is a consumer with LEP someone who can effectively communicate in their native language?

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In the context of the question, a consumer with LEP (Limited English Proficiency) refers to an individual who has a primary language other than English and who lacks the ability to communicate effectively in English. This means that such a consumer may have difficulties understanding written or spoken English, making it challenging for them to access services or information that is primarily provided in English.

Thus, saying that such a person can effectively communicate in their native language does not accurately describe the intent behind LEP. Consumers with LEP require additional support, accommodations, or translation services to assist them in understanding and accessing the necessary information or services in a language they are more comfortable with.

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