What is one aspect that health insurance agents handle when assisting consumers?

Health insurance agents play a crucial role in guiding consumers through the application process, which is a multifaceted task. When consumers seek health insurance, they may encounter various forms and requirements that can be overwhelming. Agents simplify this process by providing personalized assistance, ensuring that clients understand the necessary documentation, deadlines, and eligibility criteria.

This support not only helps consumers complete their applications correctly but also allows them to make informed decisions about the insurance options available to them. While it is important for agents to have knowledge about health insurance plans and the market, their primary function in this context is to facilitate and streamline the application process for consumers.

In contrast, setting premiums for insurance plans is typically determined by the insurance companies based on a variety of factors, and while agents may provide insights about costs, they do not set them. Rating different insurance companies could involve analyzing various aspects of their offerings, but it is not a direct service offered to consumers in the application process. Additionally, contacting insurance providers is part of the agent's job, but it does not encompass the hands-on assistance needed during the application process. Hence, walking clients through the application process stands out as a key aspect of an agent's role in assisting consumers.