What is the primary responsibility of Navigators, CACs, and Agents regarding consumer assistance?

Prepare for the Virginia Insurance Marketplace Exam. Study with interactive quizzes and learn key concepts with detailed explanations. Get exam-ready today!

The primary responsibility of Navigators, Certified Application Counselors (CACs), and insurance agents is to assist consumers in understanding their health insurance options and help them fill out applications for coverage. This role is crucial because many individuals may find the process of selecting and applying for health insurance overwhelming or confusing.

Navigators and CACs, in particular, are specifically trained to provide unbiased assistance, helping consumers navigate the complexities of the insurance marketplace, explore different coverage options, and ensure that they can access the services available to them. Agents also play an important role in this process, as they can provide guidance and support when it comes to selecting the right plan based on the consumer's needs.

While the other options mentioned might involve aspects of insurance and its regulation, they do not pertain to the primary function of these support roles. Filling out applications is central to the consumer assistance process, ensuring that individuals can secure the health coverage they require effectively.

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