What should consumers do if they find it difficult to submit documents within the DMI deadline?

Consumers facing difficulties in submitting documents within the designated DMI (Document Management Initiative) deadline are encouraged to contact their insurance representative. This action is crucial because the representative is equipped to provide personalized assistance, clarify the specific requirements, and potentially offer solutions or alternatives to facilitate the submission process. By reaching out, consumers can ensure they are compliant with the necessary deadlines and avoid any potential lapses in coverage or penalties. This proactive approach enhances communication between the consumer and their insurance provider, fostering a better understanding of the situation and available options for resolution.